We’re a family business and we think of our customers as family, not just a number – that’s what really sets us apart. It’s less about the numbers and more about what we can do to meet the needs of our customers. We want to create a feeling of belonging where everyone is welcome and we love nothing more than supporting growing local businesses, just like us! This means we want you to be more than just a customer, we hope you’ll see us as a trusted extension of your business and not just another supplier.
As part of our family we want to get to know our customers and understand their business needs, now and in the future.
This means we spend time getting to know your business and industry, then combine this knowledge with our expertise to provide a service and solution that is second to none.
We say what we do and we always do what we say we’ll do, and we don’t stop until it’s as good as we can make it. Great service is what makes us different and this means ensuring we manage, meet and, where possible, exceed people’s expectations.
Our people are our strength. They go above and beyond to get the job done and make a real difference.
Here’s how we live our values.
Our values make up who we are. From the products and services we offer to how we communicate with our customers – in person, on the phone or online – to how we talk to each other in the office.
We’re proud to have been successfully trading in Sussex for over 25 years and we love nothing more than getting involved with and supporting local initiatives and events that help to promote and boost the local community.